Overview

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Acquisitions
1 Acquisition
Total Equity Funding
$55M in 3 Rounds from 8 Investors
Headquarters:
Ramat Gan
Description:
ClickTale is a customer experience analytics platform enabling e-businesses to have an insight into their clients’ online behavior.
Founders:
,
Categories:
E-Commerce, Business Intelligence, SaaS, Analytics
Website:
http://www.clicktale.com
Social:

Company Details

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Founded:
June 1, 2006
Employees:
7 in Crunchbase

ClickTale is the leader in Customer Experience Analytics, the next advance in web analytics, optimizing usability and maximizing conversion rates of any website. Its patented Customer Experience Visualization™ technology allows ebusinesses to see their customers’ true-to-life online experience at all levels of detail, from aggregated views to playable videos of users’ browsing sessions. Unlike traditional analytics platforms that assess page-to-page navigation, ClickTale reveals the customer experience inside the page. ClickTale, an enterprise-class SaaS solution, is fast to deploy and provides immediate ROI. Serving over 2,000 customers worldwide including Fortune 500 ebusinesses, ClickTale is the fastest growing company in its space. For more information, please visit www.clicktale.com.

Primary Benefits

  • Optimize websites and landing pages
  • Maximize conversion rates and ROI
  • Minimize shopping cart abandonment
  • Discover and fix website issues
  • Improve customer satisfaction and retention

Key features

Watch and download playable videos of your customers' actual browsing behavior. See every mouse move, click, scroll and keystroke.

Powerful Visual Heatmaps aggregate thousands of browsing sessions showing you where visitors look, where they click, where they skip and how far down they scroll.

Form Analytics helps increase your online forms' conversion rates by revealing which fields take too long to fill, are often left blank, or cause your customers to leave.

Segment customers based on any browsing behavior or business process. See customers who abandoned your shopping cart, experienced errors, or could not find what they were looking for.

Funding Rounds (5) - $60M

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DateAmount / RoundValuationLead InvestorInvestors
Jan, 2015$35M / Series C4
Apr, 2014$2M / Debt Financing1
May, 2013$17M / Series B5
Apr, 2013$3M / Debt Financing1
Dec, 2007$3M / Series A1

Acquisitions (1)

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DateAcquiredAmount
Feb 16, 2016Unknown

Current Team (7)

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Board Members and Advisors (2)

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Products (3)

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Competitors (6)

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  • Crazy Egg allows website owners to create tests to figure out what users are doing on their site.
  • HotJar is a privately owned and funded company that develops intuitive and disruptive research and optimization tools for web businesses.
  • m-pathy delivers customer experience management for high traffic web and mobile channels
  • SessionCam, a cloud and SaaS-based solution, offers enterprise level customer analytics to improve its users' online performance.
  • Group Browsing and Interaction
  • visitor experience web analytics

Partners (1)

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  • The most affordable and fastest enterprise a/b testing and personalization solution for CRO & data driven decisions in high-traffic websites

Offices/Locations (2)

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  • Office

    Ramat Gan,

    ISR

  • Office

    2 Shoham st.

    Paz 2

    Ramat Gan, 52521

    ISR

Images (1)

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