Company Performance Metrics
- Past Role: SmartBear, Director of Customer Care
- Dmitry Nikolaev: CIO and Co-FounderPast Role: SmartBear, Customer Care Manager, TestComplete and QAComplete
ClickHelp is an AI-powered online documentation tool that allows users to create and translate online FAQs, help files, user manuals, knowledge bases, guides, etc. and publish them instantly. Also, businesses can depend on the particular to streamline documentation tasks and facilitate team collaboration based on insightful reports. The platform
even helps businesses monitor teamwork between departments by bringing SMEs, developers, technical support specialists, and marketers together in a single workflow. ClickHelp offers a unique user experience as it is easy to learn and implement. Plus, the platform extends high-quality customer service and consistent hosting facilities across the globe with encrypted backups. ClickHelp supports the translation ecosystem to create a multi-language documentation site with ease and establish a convenient translation process with automatic synchronization of changes and progress reports.