from product data, policies, and transactional records to guide controlled, auditable interactions. Cignara also offers an AI copilot that assists human contact center staff with real-time answers, policy lookups, and workflow completion across multiple languages. The products are designed for industries with high-volume customer interactions, such as retail, banking, telecom, travel, and healthcare. Cignara integrates with existing IT stacks to support policy-driven guardrails, security, and analytics on intents, resolutions, and customer sentiment.