includes a unified inbox, integrated ticketing system, workflow automation, and smart routing features that distribute requests by topic, language, or priority. Chatbyte connects to CRM, help desk, calendar, ecommerce, and payment systems so agents can book appointments, check orders, and update records directly from conversations. The platform supports multilingual interactions, custom knowledge bases loaded from documents or websites, and configurable personas for different use cases. Chatbyte also provides tooling for WhatsApp chatbots, RCS business messaging, and partner programs for agencies, integrators, and resellers who implement AI support solutions for their clients.