Company Performance Metrics
Chris Ballenger: Vice President Customer Success
Steve Fulling: Founder and CEO
ChargebackOps provides the most comprehensive enterprise chargeback management service available in the market today. Using our hands-on, collaborative approach, our chargeback analysts investigate and respond to each chargeback case in order to match your desired handling for any type of fraud.
Our chargeback service is uniquely designed for
Fortune-500 e-commerce companies who prioritize the lifetime value of their customer and their brand. Using our hands-on, collaborative approach, our analysts investigate and respond to each chargeback case in order to optimize your desired handling for all types of fraud. Your assigned chargeback analyst works as an extension of your internal fraud team, sharing the intelligence we have gathered in order to help you identify problematic fraud trends. We handle 100% of the chargeback response process and give you the analytics to track and report our progress.
