Company Performance Metrics
- Nawras Ganim: Founder
Chargeback provides software-as-a-service tools that automate chargeback prevention and dispute handling for online merchants and payment facilitators. The platform connects to payment gateways and ecommerce systems to monitor transactions, detect risky activity, and reduce unauthorized or fraudulent payments before they turn into disputes. It
centralizes chargeback alerts, dispute evidence, and case workflows so finance and risk teams can respond within card-network timeframes. Features include automated representment preparation, rules-based dispute routing, and analytics on chargeback causes, issuer behavior, and merchant performance. The software supports recurring billing environments, subscription products, and high-volume online stores that face elevated chargeback exposure. Chargeback Solutions FZCO also offers integrations, documentation, and support resources to help merchants configure risk rules and optimize dispute strategies over time.