Company Performance Metrics
- Rishi Jatania: Managing Director of CCI KenyaPast Role: Direct Channel Support System, COO
CCI Kenya is a fast-growing business process outsourcing (BPO) provider. Based in Nairobi, Kenya, CCI Kenya provide outsourcing services in customer service, consumer sales, lead-gen, sales support, and digital customer management services to leading companies across Europe, North America, and Africa. They provide customer-service outsourcing
services to a wide variety of sectors that include, telecommunications, media, energy and utilities, retail, and insurance businesses. CCI Kenya is part of the larger CCI Global group, who are Africa’s leading business process outsourcing BPO service provider. Over 4,000 employees work in Nairobi to deliver business process outsourcing and digital customer management strategies to clients around the globe, who may have a global delivery network.
