Current search methods include asking for referrals from friends, family, co-workers, employers, insurance providers, physicians, geriatric specialists, the internet, or the phonebook. Homecare-seekers interview as many as ten providers before choosing one and homecare-providers conduct as many as six interviews for every client they sign.

CASAGEM is eHarmony for homecare. We match homecare-seekers with homecare-providers based on a comprehensive self-assessment that can be completed at home or at a hospital bedside. Thorough completion of the self-assessment is incentivized every step of the way with free or reduced-rate products and services that are directly related to the homecare-seeker’s illnesses or chronic conditions. Homecare providers are delivered 'hot leads' direct to a custom-built, homecare-specific, customer relationship management tool (CRM).