Company Performance Metrics
Canford is probably best known for its catalogue and website listing over 15,000 items aimed at those who use or install audio video and communications equipment. The sheer breadth of that target market has meant that Canford has had both the pleasure and responsibility of serving hundreds of thousands of clients since its formation in 1976.
From the earliest days those clients have ranged from major national broadcasters to one-man businesses and from remote island based customers to a surprising number of FTSE 100 companies. The expectations of those large organisations have meant that Canford has had to maintain a remarkably high standard of customer service and compliance since the beginning. Despite its growth over those years, Canford has always attempted to maintain a very personal approach to its customers and takes great care to maintain that ethos. Of course it is now possible to buy via the internet but if you want to call and talk, you will not be confronted by automated responses, only fellow humans!
