residences. It also offers private in-home care that covers complex continuing care, rehabilitation, dementia and Alzheimer’s support, post-operative recovery and psychiatric care. Through programs such as The Helping Hand Program, it designs customized staffing and support packages for long-term care and retirement homes. Its clinical contingency staffing service focuses on filling acute care, ICU, emergency and medical-surgical shifts to address short-term shortages. Care navigators work with families and facilities to develop individualized care plans and coordinate appropriate services.