Company Performance Metrics
- David Felton: Owner
They have a pretty simple philosophy when it comes to the quality of service they provide their clients: They are consumers too, and they will provide you the same high level of competent and friendly service they would expect from someone providing a service to us.
Recognizing technology equipment and services are often thought of as a commodity,
Canaan Technology differentiates itself by providing their clients with an exceptional experience. They have a team of smart people with a passion for technology; offer products with a proven track record; and urgently respond to all requests for service. These principals guide their growth and highlight the excellent rapport they have with their clients.
Canaan Technology is a solution provider, not a hardware or software retailer. They do not represent the interests of a particular manufacturer, they represent you. They will take the time to understand your needs before they propose a change.
They take on projects they know will be successful and they will not cut corners or rush the last 10%. They install hardware and software they have tested and worked on, and know will be reliable and predictable.
Since problems do happen, their Helpdesk (Telephone and email Support) and Service Department (Onsite at your office or home) is available to respond to your needs 24 hours a day, every day of the year.
Canaan Technology is solution driven and vendor neutral. They look forward to working with you!
