Company Performance Metrics
Booksmrt develops a cloud-based SaaS platform for booking and customer management in the events, hospitality, activities, and sports sectors. The platform automates booking workflows, synchronises staff availability with customer reservations, and reduces manual scheduling tasks. It includes a full CRM system that records customer demographics and
supports analysis of customer value over time. The system provides real-time calendar updates, assigns activities to staff when bookings are made, and issues notifications. Booksmrt also supports reporting to help businesses understand booking patterns and customer segments. The service is intended for organisations that manage events, experiences, or activity-based services and require an integrated booking and CRM tool.
