User experience research and design firm in San Francisco. They tap native environment observation and visual storytelling to inspire better design and bring accurate research to design teams and product strategists.
Their approach to user research is based on the idea that talking to real users with real motivations matters. Instead of getting their participants through an agency or an email list, they recruit the actual visitors to a website, using their web tool Ethnio.
They contact the qualified recruits immediately after they fill out the form to begin the research session right away, watching the way they use your product in real life. They also hold events and workshops, perform expert experience design, and train people in remote user research methods.
Current Team (1)Update
|May 24, 2012||TechCrunch - Facebook Acq-Hires Part Of Design Firm Bolt|
|May 24, 2012||Venture Beat - Facebook acqui-hires usability experts behind Bolt Peters to bolster design team|
|Nov 27, 2011||TechCrunch - Why Instagram Is So Popular: Quality, Audience, & Constraints|
|Sep 30, 2010||Tech Zulu - TechZulu • The Startup Guide To SXSW Panel Picking|
San Francisco, CA 94103