Company Performance Metrics
Bivarus was born from academic research around the patient experience, which identified it as an integral factor in understanding patient outcomes. In fact, patient experience proved to be an independent predictor of health outcomes compared with other clinical process measures.
As healthcare leaders they were frustrated by our inability to
acquire statistically precise, actionable data around the patient experience. Traditional approaches were burdensome to patients, plagued by low response rates, and frankly, neither timely nor actionable.
Today, Bivarus illuminates insights healthcare leaders need to quickly improve their patient experience. Bivarus offers a new approach that captures and delivers targeted and meaningful patient insights in real time. Healthcare leaders leverage Bivarus’s cloud-based analytics platform to identify service issues at their root cause, evaluate provider performance and track quality improvement efforts instantly, rather than in hindsight.
In addition, Bivarus is a CMS-approved CAHPS® partner and provides comprehensive services for measuring employee perceptions around organizational effectiveness, culture, leadership and safety and support for improving engagement across healthcare organizations.
