Company Performance Metrics
Matt Zemon: CEO and FounderPast Role: LiveAnswer, COO
With nine call centers located in America, El Salvador, Nicaragua, the Dominican Republic and the Philippines, Bernard works with some of America's largest companies to provide excellent customer experiences and sales results.
Bernard has six core competencies:
1. Inbound Care & Telesales
2. Outbound Telesales
3. Technical
Support
4. CSG International
5. Billing Support
6. Customer Retention
Bernard offers agile, end-to-end customer acquisition, care and continuity solutions through our dedicated and highly trained call center staff. We help businesses reach their goals by increasing revenue, upping conversions, or simply offering a better customer experience.
Formerly American Support, Bernard is the trusted provider for Comcast, the NCTC Preferred Billing and Customer Care Provider, nine time Stevie Award® winner, a Top 100 Company For Remote Work, a Top 10 Place to Work in Cable and has been listed twice as one of America’s fastest growing companies in the Inc 5000. For more information, please visit bernardbpo.com.
