Company Performance Metrics
Marcel Rutishauser: Chief Financial Officer and Co-Founder
Avocis provides customer contact management services in Germany, Switzerland, and Austria. The company offers inbound, outbound, and back-office communications services. It also provides customer services in the areas of customer relationship management, customer retention, customer loyalty, product support, and after-sales services; sales services
in the areas of telesales, cross- and up-selling customer acquisition, and field sales scheduling; back office services, such as fulfillment, shipping in the retail area, and letter processing; and technical support services. In addition, the company offers multilingual solutions; consulting and solutions, such as email management, BPO consulting, IT consulting and system integration, and holistic communications campaigns; and social media monitoring, community building, community management, and online marketing services.
