Company Performance Metrics
Aura-PS is a technology engineering consultancy that focuses on Avaya Aura and related telephony platforms. The company provides contract engineering and consultancy for business communication systems, covering system design, implementation, and ongoing technical support. Its services include telecommunications architecture, telephony
implementation and programming, unified project management, and data centre and infrastructure engineering. Aura-PS also delivers system auditing, software upgrades, firmware patching, and database programming for enterprise calling frameworks and data centre environments. In addition, it offers customer premises technical training and end user training on IP telephony, Avaya Site Administration, and handset applications. The company serves a range of customers from small offices to large call centres and works closely with internal IT teams and non-technical stakeholders through documentation and configuration guidance.