conversations using GenAI. At its core, Aumne is an agentic, GenAI-powered transformation platform that discovers, understands, and rebuilds legacy customer service into adaptive conversational flows. It is faster, smarter, and with far less effort.

The Challenge: Most enterprises are anchored to rigid, legacy IVRs and fragmented service logic built over years of incremental changes. These systems are: Hard to understand and risky to modify Spread across VXML, Java, Avaya, Genesys, or custom scripts Slow to evolve taking months for even small changes Disconnected from modern conversational and digital channels There is no intelligent way to see, reason about, or evolve existing service flows resulting in poor agility, rising costs, and frustrating customer experiences.

Our Solution: Aumne delivers the industry’s first agentic, GenAI-native platform purpose-built for legacy IVR transformation.

We enable enterprises to: Discover Automatically ingest legacy IVR artifacts (VXML, Java, call flows, configs) and intelligently extract intents, flows, personas, and logic, creating a clear, human readable understanding of existing systems. Design with Intelligence Using a pattern-driven design engine, teams reimagine services through reusable conversational patterns, guardrails, and best practices without starting from scratch. Human intent meets machine intelligence. Generate Conversational Experiences Aumne’s state-of-the-art GenAI engine generates modern conversational flows voice and digital ready for deployment across channels, while preserving enterprise controls and reliability.

Beyond Transformation: Continuous Service Evolution Once modernized, Aumne quietly extends into service lifecycle intelligence enabling continuous improvement through analytics, learning loops, and Human-in-the-Loop governance. Customer service evolves alongside products, not months behind them.

The Impact: 5× faster modernization of legacy IVRs, Up to 60% reduction in service change costs, Seamless transition from legacy voice to omnichannel AI, A clear path from static IVRs to living, adaptive conversations

Aumne doesn’t replace your service overnight. It understands it, transforms it and helps it continuously evolve.