Company Performance Metrics
Yann Christophe: Voip Network Engineer
Luis Borges Quina: Co-Founder and CEO
With Ottspott, you can add a powerful phone platform to G Suite and Slack and make your Sales and Support teams great again. Its Desktop App and its integrations let you know who calls you and access to data directly by simply clicking on the business app logo on the Ottspott desktop app . Synchronize calls, call recording files, voicemails and
missed call logs . 100% automated, no manual data entry anymore. You'll have access to a freshly re-designed back office where you could monitor your team’s activity, performance and analyze historical call data. Bonus: Ottspott Widget (Slack teams only) which let your customers call without dialing a number. Your customers can call through without dialing, leave messages or just ask to be called back.
Ottspott allows any number of team members to join the service. When a call comes in, Slack notifies all your team members and you can forward calls to a dedicated individual or department within your Slack channel.
It also gives you the option to add a voicemail service so you can set your office hours without the worry of missing important calls.
