38
Growth Score
pts
Heat Score
-9 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
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943676
Airwoot is a real-time customer support provider enabling brands to provide customer support on social media.
Saurabh Arora: Co-founder
Arijit Bhattacharya: Front-End Engineer
About the Company
Airwoot is a real-time customer support provider enabling brands to provide customer support on social media by notifying the customer engagement in real-time. The company reinvents the customer experience by transforming the way brands interact with their customers on social media. It is an intelligent customer experience platform using natural
language processing and machine learning to automatically identify customers who need engagement and help brands reduce response time, uncover business insights behind conversations, know the customers like never before, and increase customer satisfaction. It is used by many of the consumer internet companies of India to manage social media customer experience.
