Description Shift is a new campaign and event aimed at the altered minds, business models, skillsets, buying habits and marketplaces. Location London, England, United Kingdom Event Type Other Regions Europe, Middle East, and Africa (EMEA) Start Date May 24, 2016 End Date May 25, 2016 Venue Name Headquarters Event URL digitalshift.london/ Registration URL Click here to register
Shift London customers now live and buy in every conceivable nook, cranny, crevice, device, channel, shop or geography and their constant quest is to find them and get them on their side and P&L – that's why they focus on Customer Acquisition first. Without customers, they are nothing.
With notoriously disloyal and faddish yet digitally
native and astute millennials leading the way, keeping customers is no mean feat in an age where compelling customer service and experience are taken as standard. The Customer Experience and Retention stream comes to the fore as they discover what it takes to deliver the wow factor at every twist and turn of the customer journey.

