Primary Job Title Senior Principal, Payment Industry Relations, Discover Global Network Primary Organization Discover Global Network
Location Boston, Massachusetts, United States Regions Greater Boston Area, East Coast, New England Gender Female
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Susan M. Pandy is a seasoned payments professional with over 13 years of experience in the industry. As the Director, Payment Strategies at the Federal Reserve Bank of Boston, she leads and directs departmental projects and external workgroups to provide the payments industry, regulatory community, and Federal Reserve System with a forum for
balanced, in-depth research and analysis of market trends, policy development and other issues affecting the payment system, with an emphasis on standards and security of the mobile payments channel.
Susan previously worked for NACHA-The Electronic Payments Association for over 10 years as a critical source of expertise on all matters related to electronic and mobile commerce. She provided thought leadership to a 100 member council program charged with advancing electronic commerce over open networks by enabling digital business. Susan shaped the council’s ability to pursue cutting edge industry issues related to data/transaction security, authentication, authorization, identity management, fraud, compliance, mobile banking/payments, and P2P payments. Susan also supported strategic initiatives related to risk management, rulemaking, and advanced payments solutions in exploring efforts to drive innovation in the ACH Network.
Susan received her B.S. in Political Science from the University of Toledo, her M.P.A. in Public Administration from Cleveland State University and holds a Ph.D. in Public Administration & Policy from Virginia Polytechnic Institute & State University.
