Primary Job Title Founder, President and CEO Primary Organization 
Upstream Works Software
Location Vaughan, Ontario, Canada Regions Great Lakes Gender Male
LinkedIn View on LinkedIn
Rob is an accomplished contact center leader and catalyst for change with a track record raising industry awareness of first contact resolution for enhanced agent and customer experience. Rob leads the strategic vision and operations of the company with a continued focus on omnichannel innovation and a passion for exceeding partner and customer
expectations.
