Location New York, New York, United States Regions Greater New York Area, East Coast, Northeastern US Gender Male
Website xf.works LinkedIn View on LinkedIn X (Twitter) View on X
Howard is the founder of Experience Futures (XF), a mission-driven organization working towards a world where every individual can use the digital tools that help us live successful, healthy, and empowered lives. ExperienceFutures.org publishes open-source resources, and a commercial arm, XF.works, helps organizations drive growth and loyalty by
supporting underserved users. Howard was previously SVP of Global CX & Design at MetLife, where he led brand and experience design, UX, and front-end platforms. Before joining MetLife, he led a network of design studios at IBM and developer marketing. He was previously a Senior Partner at Ogilvy and founded several startups.




