Company Performance Metrics
Volocity Solutions provides business process outsourcing services focused on inside sales and customer support. The company offers outsourced inside sales programs, lead generation and validation, database mining, and appointment setting to help clients develop their sales pipelines. Its teams handle inbound and outbound sales calls, telemarketing,
cross-selling and upselling, and product inquiry responses. Volocity Solutions also delivers customer service and support, including helpdesk and product support, order fulfillment, and handling of customer complaints and general inquiries. In addition, it offers recruiting services for insurance organizations that require ongoing candidate outreach and scheduling of interviews. These services are structured to function as an extension of client organizations’ internal sales and service operations.
