Company Performance Metrics
Vail Water Company operates as a private water utility serving residential and commercial customers in the Vail area of Pima County, Arizona. The company supplies potable water from a mix of Central Arizona Project surface water and groundwater, with an assured 100‑year water supply designation from the Arizona Department of Water Resources. It
manages service connections, meter installations and replacements, and account changes such as start, cancel, and address updates. Vail Water Company administers tariffs, CAP surcharges, deposits, and fees in accordance with Arizona Corporation Commission regulations. Customers can pay bills online, by mail, by phone, or via a drop box and can access reports, conservation materials, and leak instructions through the company website.
