Acquired by on July 31, 2014
Total Equity Funding
$96.2M in 3 Rounds from 8 Investors
Beachwood, Ohio
TOA Technologies provides field service management software for businesses that operate in the field.
SaaS, Software, Enterprise Software, Telecommunications

Company Details


TOA Technologies provides field service management software for businesses of all sizes that have scheduled work in the field – from your neighborhood lawn care provider to multinational telecommunications companies. TOA's solution suite, ETAdirect, helps the right field employee get to the right appointment, on-time, every time, improving customer service while dramatically reducing operational costs.

Natively delivered through the cloud and the only solution using a patented time-based predictive analytics platform, TOA's ETAdirect provides a new way to manage mobile field service operations. ETAdirect learns how work is done in the field according to each individual employee, creates patterns and then predicts the most optimized routes available based on real-time, actual data – communicating this information with consumers throughout the service process every step of the way. With ETAdirect's unique approach to field service management, TOA's customers are able to empower their field service teams to be more effective, resulting in reduced customer wait times and increased field service productivity.

Across four continents, ETAdirect manages mobile workforces for some of the world’s most recognizable global brands in the satellite/cable/broadband, telecommunications, utilities, insurance, home services and retail industries. Named a Leader in the Gartner Magic Quadrant for Field Service Management in recognition of its visionary innovation and strong business execution, TOA Technologies is headquartered in the United States and has offices throughout Europe, Latin America and Australia/New Zealand.

Funding Rounds (3) - $96.2M

DateAmount / RoundValuationLead InvestorInvestors
Jul, 2013$66M / Series E2
May, 2011$17.2M / Series D6
Jun, 2008$13M / Series C3

Current Team (11)


Board Members and Advisors (1)


Products (3)

  • TOA Technologies makes managing your mobile workforce smarter, faster and easier, by providing the only cloud-based enterprise-level,
  • Capitalizing on the power and intelligence of ETAdirect Enterprise, ETAdirect Professional is a robust, fully featured solution designed
  • A suite of features built on the Force.com platform, ETAworkforce integrates TOA’s powerful solutions for workforce management with

Offices/Locations (3)

  • TOA Technologies UK

    338 Euston Road London

    London, England NW1 3BT

    United Kingdom

  • TOA Technologies-Germany

    Mergenthalerallee 10-12

    65760 Eschborn

    Deutsch, Sachsen


  • TOA Technologies - US

    3333 Richmond Road

    Suite 420

    Beachwood, Ohio 44122-4196

    United States

Past Team (10)


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