Overview

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Status
Acquired by on September 19, 2011
Total Equity Funding
$5M in 2 Rounds from 2 Investors
Headquarters:
London
Description:
The Fizzback Group is a customer engagement solutions platform enabling users to listen and react in real-time to their client comments.
Founders:
Categories:
E-Commerce, Customer Service
Website:
http://www.fizzback.com

Company Details

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Founded:
2005
Employees:
101 - 250 | None found in Crunchbase

The Fizzback Group are innovators in customer engagement. Founded in 2004, the award winning Fizzback solution helps companies to listen, respond and act in real-time to their customers' comments. Feedback captured at the point of experience is analysed automatically using a unique artificial intelligence engine, driving relevant responses, prompting company action and providing powerful insight into the voice of a previously silent majority. Fizzback enables businesses to derive true economic benefits by increasing customer lifetime value and positive word-of-mouth.

Funding Rounds (2) - $5M

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DateAmount / RoundValuationLead InvestorInvestors
Mar, 2007$5M / Venture1
Jan, 2006undisclosed amount / Seed1

Investors (2)

Board Members and Advisors (1)

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Offices/Locations (1)

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  • Office

    Strand Bridge House

    138-142 The Strand

    London, WC2R 1HH

    GBR

Past Team (4)

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Images (1)

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