Company Performance Metrics
The CRM PhD provides Salesforce-focused CRM consulting services for healthcare, life sciences, and other industries. The company designs and implements Salesforce solutions for providers, payers, behavioral health, medical devices, post-acute care, population health, and additional sectors. Services include quick starter implementations,
configuration, training, bespoke implementations, and fractional architecture consulting. The CRM PhD also offers managed services covering support, maintenance, optimization, updates, system monitoring, and custom solutions. Its work addresses use cases such as patient and member management, program and study enrollment, remote patient monitoring, and customer 360 initiatives. The firm applies healthcare and life sciences domain expertise to align Salesforce-based systems with business goals and regulatory requirements.
