Company Performance Metrics
The Center for Operator Performance conducts collaborative research on human factors engineering to improve process plant operator performance in process industries. The organization operates as a consortium of operating companies, control system vendors, and academic and research institutions. It funds and coordinates studies on topics such as
alarms, automation, interface graphics, workstations, procedures, job design, workload, training, and organizational factors. The Center develops methods, tools, benchmarks, and recommended practices that member companies can apply to improve operator decision making, safety, and environmental performance. It disseminates results through member meetings, teleconferences, webinars, publications, and a members-only website. Its work is intended for process plant owners, engineering and operations teams, and researchers focused on control room and field operator performance.
