Guests can dine in to watch games on large screens, order ahead online or through a mobile app for pickup or delivery, or use a loyalty program to earn and redeem rewards. The Buffalo Spot also provides catering for events, supplying trays of wings, tenders, Buffalo fries, salads, and sides for groups of various sizes. Its menu includes lighter options such as salads and cauliflower-based dishes alongside traditional fried items. Across its locations, the brand emphasizes made-to-order preparation using hand-cut chicken cooked from fresh rather than frozen product.