Company Performance Metrics
Texas Shoppers Network provides mystery shopping, customer experience research, and customized evaluation programs for organizations in multiple industries. The company designs tailored surveys that mirror client training programs and measure employee performance in a quantifiable way. Its trained secret shoppers evaluate business operations,
facilities, and staff interactions to capture how customers view an organization and its products. Texas Shoppers Network transforms these observations into clear, relevant, and accurate data and market reports for executives and managers. Its services support areas such as mystery shopping research, customer experience services, consulting, compliance research, pricing research, and surveys. The company also recruits and manages a nationwide network of field agents who perform mystery shopping assignments.