Company Performance Metrics
TelebuSocial is an omnichannel customer engagement platform that provides businesses with WhatsApp Business API access, AI-powered chatbots, live agent chat, and marketing broadcast tools - enabling automated, two-way customer communication across multiple messaging channels from a single dashboard.
The platform serves companies across ecommerce,
healthcare, real estate, education, banking, logistics, and government, and is used by businesses in 125+ countries. It is designed for sales, marketing, and customer support teams at enterprises, SMEs, and startups that need to manage high-volume customer conversations without proportionally scaling headcount.
WhatsApp Business API: TelebuSocial offers official WhatsApp Business API access with deployment achievable in under 30 minutes, verified business profile (green tick), support for message templates, and enterprise-grade throughput for outbound and inbound messaging at scale.
No-Code Chatbot Builder: A drag-and-drop chatbot builder allows non-technical teams to design and deploy automated WhatsApp conversation flows - handling lead qualification, FAQ automation, appointment booking, and post-sales support without developer involvement.
Omnichannel Inbox: Customer conversations across WhatsApp, Instagram, Facebook, Telegram, Twitter, and Google Business are managed from a unified dashboard, eliminating the need for multiple tools across different channels.
Live Chat with Agent Routing: Chatbot conversations can be escalated to human agents with full conversation context, with multi-agent support, team-based routing, and conversation transfer capabilities built in.
Marketing Broadcast: Businesses can send targeted campaigns to opted-in customer segments across WhatsApp — including promotional messages, product updates, and transactional alerts - with real-time delivery and engagement analytics.
Integrations: TelebuSocial integrates with Salesforce, Zapier, and Google Sheets, enabling workflow automation across CRM, marketing, and support stacks.
TelebuSocial is a product of Telebu Group, which also operates SMSCountry, grpTalk, TelebuHub, and TalkMagnet.