Company Performance Metrics
Tallk.me provides an omnichannel customer service platform and outsourced contact center services that unify voice, WhatsApp, SMS and email interactions. The company offers cloud-based PABX virtual telephony with 0800 VoIP numbers, call routing, recording and reporting. Its software supports WhatsApp Business API integration, chatbots and
AI-powered voicebots to automate tasks, triage demands and handle high volumes of inquiries. Tallk.me also delivers outsourced SAC and call center operations, including specialized service for clinics and consultancies, with voice and messaging support and service plans billed by demand. These solutions are used by businesses that want to centralize customer support, reduce manual work and manage performance through detailed metrics and dashboards.