Company Performance Metrics
Sosmatic provides B2B and B2B2C technology support and customer operations services for companies and large customer groups. The company offers IT support and maintenance, infrastructure management, cloud and Microsoft 365 services, cybersecurity, and IT auditing. It operates help desk and service desk teams, including outsourced and in-house
technical services and on-site IT support at national and international level. Sosmatic also runs smart contact center operations covering sales, customer care, technical support, and BPO across sectors such as telecom, banking, insurance, retail, and education. Additional services include digital workplace solutions, IT recruitment, and a data recovery lab for restoring information from damaged devices. Through these services Sosmatic supports both corporate users and end customers across millions of households.