Company Performance Metrics
Smart Claims Administration provides outsourced back office services for restoration contractors, focusing on billing, claims administration, and collections. The company manages intake and documentation, Xactimate estimating, claim submission, insurance follow-up, negotiation, and payment tracking. It offers accounting support including
restoration-focused bookkeeping, cash flow reporting, profitability by job, and file audits. Smart Claims Administration also provides corporate representation for legal proceedings related to claims. In addition, it operates Smart Claims University, which delivers training courses on QuickBooks for restoration, Xactimate estimating, policy interpretation, claim file preparation, collections, and business operations for contractors.