Company Performance Metrics
Singleton Factory provides managed IT services and acts as an external IT department for business clients. The company delivers its Singleton One service package covering server and client management, network and firewall administration, backup and data protection, and Microsoft 365 support. It offers infrastructure assessments such as the
IT-Schnellcheck and the ISA Infrastrukturanalyse to evaluate existing systems and define improvement measures. Singleton Factory also develops custom software, from full applications to interfaces tailored to specific business processes. Its consulting services focus on business process analysis and optimization, using methods such as SIPOC and BPMN to redesign workflows. For startups, it offers the Get started package that sets up cloud-based workplaces, security, and telephony. In addition, Singleton Factory provides and operates the ufon cloud telephony solution to support modern, internet-based communication.