Company Performance Metrics
Shield Appliance provides home and commercial appliance repair services for major household systems and equipment. The company services refrigerators, dishwashers, ovens, ranges, microwaves, washers, dryers, water heaters, furnaces, air conditioning units, and HVAC equipment. Shield Appliance also offers residential appliance coverage plans with
multiple tiers that define which appliances are covered and the limits on parts and labor. These plans cover repairs related to normal wear and tear, with specified caps on parts costs per appliance per service call. Customers can also obtain appliance repair at standard hourly rates outside of plan coverage. The company focuses on diagnosing issues on-site and repairing appliances when feasible using manufacturer-approved or OEM replacement parts.
