Company Performance Metrics
Sermed provides prepaid health plans combined with professional medical care and insurance administration services. It offers national, regional, corporate, maternity, and senior health plans structured under a prepaid system that covers consultations, diagnostics, hospitalizations, and emergencies according to plan terms. The company coordinates
access to partner clinics and hospitals, 24-hour urgent care, laboratory tests, and radiological studies through its network of providers. Sermed also manages medical insurance administration processes, including enrollment, coverage management, and customer support. In addition, it arranges ambulance transport for urgent cases and supports multiple payment channels such as collection centers, partner clinics, bank transfers, and digital payments.
