91
89
Growth Score
35 pts
Heat Score
88 pts
Company Performance Metrics
Score
Trend
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Growth Score - The measure of growth based on company activity, operational metrics, and investments
Growth Trend - The change in the growth score over the given time period
Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity
Heat Trend - The change in the heat score over the given time period
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SereneAI provides AI consultancy and automation services for contact centres and customer service teams.
About the Company
SereneAI provides AI consultancy and automation services for contact centres and customer service teams. The company focuses on UK-hosted, explainable AI tooling that supports high-volume inbound and outbound operations, hybrid teams, and outsourced providers. Its services include operations and efficiency audits, intelligent routing and self-serve
systems, and agent assist and supervisor tools. SereneAI designs solutions for tasks such as automated call routing, knowledge self-service, call summarisation, and compliance monitoring. It works with organisations in sectors including retail, utilities, financial services, and telecoms to automate repetitive work while keeping people responsible for complex interactions.
