Company Performance Metrics
RoundRobin AI provides communication workflow software that helps service-based sales teams convert website visitors and form submissions into live conversations. The platform offers an instant callback widget that connects high-intent visitors to the first available agent in seconds using configurable routing and scheduling rules. Its Relay module
converts contact and quote form submissions into outbound calls, applying validation, spam controls, business-hours logic, and team-based routing. The Reviews product automates branded SMS review requests, capturing star ratings, written feedback, and optional voice testimonials, with options to publish approved reviews across web properties and review platforms. RoundRobin AI includes call recording controls, AI-generated transcripts and summaries, and reporting features that track response speed, connection outcomes, and agent performance. It integrates with tools such as Zapier and supports deployment across multiple domains so teams can standardize lead handling and reputation workflows from a single account.