Company Performance Metrics
Reading Parking Authority manages public parking facilities, on-street meters, and parking operations and enforcement. The organization administers residential, garage, and surface lot permits, including standard, reserved, group, and discounted options. It provides multiple payment channels for hourly parking, garage and lot fees, and parking
violations through online portals, mobile apps, phone, and in-person transactions. Reading Parking Authority oversees violation issuance and appeals, supports event parking with defined rate periods, and publishes parking rates and rules. It offers customer support via a call center and dispatch line for safety concerns, parking questions, and permit assistance. The authority also supplies maps and location details to help residents, businesses, and visitors find suitable parking options.