Company Performance Metrics
Alexander Hamel: VP of Operations
Qelp is the provider of multi-channel customer care solutions for smartphones and our mission is to help people outsmart technology. Our customer care products span the life cycle of smartphones and help guide the mobile customer’s journey.
The QelpCare solution provides picture-based customer care tools for easy integration in a mobile
operator's website, call center, retail stores and on-device, while converting traffic from search engines and social networks.
QelpChoice is a mobile selection tool that lets consumers test the usability of smartphones and choose a handset based on user experience instead of price. A smartphone that best suits the customer increases usage and ultimately revenues per user (ARPU).
Mobile operators worldwide use Qelp to design the customer’s online experience, thereby reducing smartphone support costs, increasing revenues per user and strengthening customer satisfaction.
