Company Performance Metrics
- Chris King: CEO, Founder & President
NextWave CRM provides customer relationship management software tailored to mortgage and lending professionals. The platform supports lead capture from multiple sources, consolidating borrower and partner information into a single database with configurable workflows. Users manage sales pipelines, set task reminders, and track opportunity stages
for loan officers and production teams. Built-in marketing features enable email campaigns, text messaging, and phone-based outreach with automation to follow up on inquiries and nurture prospects. The system includes tools for contact segmentation, campaign scheduling, and performance reporting to monitor conversion and production metrics. Integration options and customizable templates aim to fit into existing lender processes and support long-term relationship management with borrowers, referral partners, and prospects.