Company Performance Metrics
Mia Labs builds conversational AI that automates customer communication for automotive dealerships. The company offers Mia, an AI-powered platform that answers inbound calls, responds to text messages, and manages dealership reception across sales, service, and parts. The system books service appointments and test drives directly into dealership
scheduling and CRM tools, captures missed and after-hours calls, and generates structured leads for follow-up. Mia integrates with dealer management systems, call tracking platforms, and other dealership software to log interactions and support reporting. The platform also supports outbound voice and text campaigns for recalls, service reminders, confirmations, and other proactive outreach. Mia Labs targets franchise and independent dealerships and repair centers seeking to modernize operations and improve customer response with always-on automation.