Company Performance Metrics
Live Retail operates hybrid retail brands that combine physical showroom experiences with integrated e-commerce platforms. The company focuses on advice-led shopping journeys that connect in-store guidance with online purchasing, order tracking and aftercare. Its brands include category-specific outlets that sell consumer products through the web
and a showroom, supported by UK-based stock and courier integrations. Live Retail uses its in-house Live Flow platform to link sales, stock management, warehouse fulfilment and customer service in a single system. Customers receive support via multiple channels, including chat, WhatsApp, phone and video, for both pre-sales advice and post-purchase queries. The company serves consumers, businesses and education buyers by coordinating product selection, delivery and ongoing support across channels.
