Company Performance Metrics
KR Professionals is an IT consultancy that provides global on-demand field engineering, IT support, and maintenance services. The company operates under the Global Smart Hands brand to deliver 24/7 multi-vendor infrastructure support, including hardware diagnostics, parts replacement, and issue resolution. Its services cover data centers,
corporate offices, and retail sites through a large international network of IT engineers. KR Professionals offers 24×7 international maintenance, full-time resource allocation, IMAC services, end-user and desktop support, and network and IT infrastructure management. It also provides EPOS and retail system support and project staffing to help clients meet service level agreements. The company focuses on enabling IT outsourcing resellers, managed service providers, and channel partners to extend their service coverage without hiring permanent local technical staff.