We are a team of 140+ passionate individuals spread all over the world, working to help businesses offer better customer service to their customers. Kayako is a unified customer service platform built to facilitate conversation, collaboration, and greater understanding of the customer. When Kayako started in 2001, customer service software was clunky, frustrating, or just not there. We turned boring, confusing software into a tool that customers and staff alike loved to use.
Skip forward to today. Customer service is more important than ever before. It has the power to delight, or disappoint; to make - or break - a business.
From startups and Fortune 100 companies to charities and governments, Kayako helps teams of all sizes get better at delivering effortless customer service experiences
Current Team (3)Update
Deliver better customer support more efficiently with Kayako Case.
The leading live chat and real-time customer support solution.
Kayako Fusion enables organizations to deliver customer support over the web, email, support tickets, live chat, phone and self-service.
|Mar 17, 2016||iAM Wire - 9 Bootstrapped Profitable Startup Stars from India|
|Mar 10, 2016||PR.com - Vocalcom Continued to Reign as Contact Center Software Leader for the 4th Quarter in a Row|
|Mar 6, 2016||PRWeb Sitemap - Contact Center Software leader for the 4th quarter in a row|
|Jan 29, 2016||Inc.com - The Top Helpdesk Software for 2016|
|May 30, 2014||YourStory News - India’s enterprise software|
|Feb 8, 2014||Venture Beat - 10 powerful, cloud-based help-desk services to help you win at customer service|
|Mar 4, 2013||ZD Net - Exit strategy necessary in SaaS licensing negotiations|
|Sep 12, 2012||Wired News - A Business-Software Startup That’s Rich and Cool|
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