Kayako is a developer and vendor of proprietary help desk and customer support software.
CRM, Messaging, Software, Customer Service

Company Details


We are a team of 140+ passionate individuals spread all over the world, working to help businesses offer better customer service to their customers. Kayako is a unified customer service platform built to facilitate conversation, collaboration, and greater understanding of the customer. When Kayako started in 2001, customer service software was clunky, frustrating, or just not there. We turned boring, confusing software into a tool that customers and staff alike loved to use.

Skip forward to today. Customer service is more important than ever before. It has the power to delight, or disappoint; to make - or break - a business.

From startups and Fortune 100 companies to charities and governments, Kayako helps teams of all sizes get better at delivering effortless customer service experiences

Current Team (3)


Products (3)

  • Deliver better customer support more efficiently with Kayako Case.
  • The leading live chat and real-time customer support solution.
  • Kayako Fusion enables organizations to deliver customer support over the web, email, support tickets, live chat, phone and self-service.

Competitors (17)

  • Brand Embassy is social customer service software designed to deliver human connections at scale.
  • Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies.
  • Customer service management software
  • Enabee builds customer communities. They are an SaaS provider that allows companies to launch and manage their own community platform.
  • Freshdesk enables companies to provide multichannel support via phone, email, chat, website, social networks and mobile apps.
  • HappyFox is a developer of customer support and ticket management software.
  • Our team of customer service and technology experts is setting out to build the next generation of customer service software.
  • Help Scout offers a help desk invisible to customers, that helps companies deliver outstanding customer support.

Offices/Locations (3)

  • Kayako Jalandhar

    Midas Corporate Park

    37 G.T. Road, Punjab

    Jalandhar, 144001


  • Kayako Ltd

    Second Floor

    207 Old Street

    London, EC1V 9NR


  • Kayako Gurgaon

    16th Floor, Building 14B, DLF Cyber City

    Gurgaon, 122002


Images (4)


Add Funding Rounds

Add Acquisitions

Add Board Members and Advisors

Add Sub Organizations

Add Memberships

Add Customers

Add Partners

Add Videos