ICON Communication Centres - Crunchbase Company Profile & Funding

Overview

ICON Communication Centres

Growth Score

Heat Score

Company Performance Metrics

Score

Trend

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Growth Score - The measure of growth based on company activity, operational metrics, and investments

Growth Trend - The change in the growth score over the given time period

Heat Score - The measure of the market interest, media activity, and Crunchbase profile activity

Heat Trend - The change in the heat score over the given time period

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About ICON Communication Centres

CB Rank

706420

B2B, BPO, Call Centre, Outsourcing

Acquired by

Yoummday GmbH

Founded

obfuscation

Private

Prague, Hlavni mesto Praha, Czech Republic

251-500

www.theiconadvantage.com/

Commercial

Outsourcing

Key People

Helen Hickin: CEO

Details

Legal Name

ICON Communication Centres s.r.o.

Also Known As

ICON

Operating Status

Active

Company Type

For Profit

About the Company

ICON (est. 2003) creates tailor-made outsourcing solutions that use a combination of cutting-edge technology and A-player human resource to deliver leading inside sales and account management solutions for B2B brands. Based in Central Europe, ICON’s brand evangelists provide award-winning CX and complex interactions in 30 languages. Clients benefit

from a mature and experienced workforce, competitive price point, and accessible geographical location.

Phone Number

+420 2 2170 9201

Contact Email

info@theiconadvantage.com

Predictions & Insights

Growth Prediction

See this Growth Prediction

Products & Services

yoummday Platform

A platform offering a marketplace for customer experience outsourcing, allowing companies to manage virtual contact centers with a global pool of over 15,000 remote agents.

AI-Powered Modules

Modules that enhance customer interactions using AI technologies like predictive analytics and sentiment analysis to streamline operations.