Ducan manages consolidation, repackaging, customs paperwork, and delivery to overseas addresses. Its Assisted Shop & Ship service adds a procurement team that places orders on behalf of users who face payment or local verification barriers. Global Ducan also offers a web portal and mobile applications that allow users to browse products, manage orders, obtain shipping quotes, and track shipments. The business focuses on handling purchasing, logistics coordination, and postal and courier integrations so that customers can access Indian goods from anywhere in the world.